Qualification
Qualifying the request: sources, scoring, handoff, blind spots
For CIO, CISO, fraud and digital-risk roles, the request form works best from a concrete decision record rather than a generic brief. It should name the sources currently watched, how alerts are scored, whether detection hands off to response, and the suspected blind spots. With that, dotNice can separate a coverage health check from a full monitoring build, a scoring overhaul or a detection-to-response integration — and recommend clearly what to add, score or connect.
The review is most valuable when the buyer can describe the current gap: which sources feed alerts, whether anyone scores them, how a real case reaches the response side, and which team owns detection. A request is qualified when it states the sources, the scoring and the handoff. The output is a scoped decision — a coverage map with cadence and owners — not a service catalogue.
The cost of waiting belongs in the same record. Every source left unwatched is a head start for the next scheme, and unscored feeds bury the one alert that mattered — so the brand learns of the fraud from a victim instead of a monitor. Quantifying that exposure — detection lag, missed schemes, customer harm — is what moves monitoring from a backlog item to a funded decision with an owner and a cadence.